Build a Better Business Website

It’s an undeniable fact that we live in a digital-first world. Whether someone is thinking of making a purchase, scheduling an appointment, or simply visiting your store, they will seek your business out online first, and what they find on your website can make all the difference in their decision to choose you. That’s why a well-designed, functional one isn’t optional—it’s a necessity.

Fortunately, creating a professional website doesn’t have to be complicated. With the right approach, you can ensure that yours effectively reflects your brand and supports your goals, even if you don’t have any coding or design experience.

Determine your strategy

Before diving in, you need to know your “why” for building a website. Do you want it to primarily generate leads, sell products, establish your company’s credibility, or something else? Focus on your target audience, considering what kind of user experience you want them to have along with the specific actions you’d like them to take, such as requesting a quote or browsing your portfolio. These answers will ultimately guide your decisions about the platform, content, and design. Even if your strategy evolves later, a clear starting point will help you craft your site to support your business from the beginning.

Pick a platform

One of the most important steps to choosing a site builder is understanding web hosting, which is the space on the server where your website’s files live. (Essentially, this tool is what makes it accessible online.) Some platforms offer it for free with subscription, while others require you to purchase and manage it separately. Top options include Wix, Squarespace, and Shopify for the former and WordPress for the latter.

Rather than committing to one right away, take advantage of free trials or plans to try out a few and explore their features. Once you decide, register a custom domain name, ideally one that matches your business name or comes as close as possible. This will make your site easier to find and seem more credible to customers.

Focus on core pages

A successful website doesn’t require dozens of pages—rather, most businesses can start with just a few:

• Home page: tells visitors who you are, what you do, and what to explore next
• About page: serves to highlight your story, purpose, and mission
• Services or Products page: breaks down your offerings and how each solves a customer pain point
• Contact page: makes it easy to reach you in various ways

If you’re feeling ambitious, you could also add an FAQ section, testimonials, and a blog. Try to keep things simple initially, though, so you can launch your site sooner. You can always expand later.

Prioritize mobile and design

Chances are customers will visit your website on their mobile devices, making it important that it works just as well there as it does on a computer. You want it to be mobile responsive rather than mobile friendly, meaning it’s not merely shrunken down but reformatted to ensure that the menu bar is always visible, images are resized, and text appears in the right spot.

In terms of design, clean and consistent is always better than cluttered and flashy. Use fonts, colors, and images that reflect your brand, and give each page a clear visual hierarchy. This involves breaking up text and utilizing white space to judiciously make your content balanced and easier to read.

Include strong calls to action

Though visuals are flashy, words are what ultimately drive action. Every page should point users toward the next step with a clear directive, such as “Buy Now,” “Schedule a Consultation,” or “Get a Free Quote.” This kind of straightforward language may seem basic, but it gives the concrete guidance your site needs to promote better engagement and sales.

Make it discoverable

Even the best website won’t help you grow if no one can find it, and SEO is the key to such visibility. Primarily, in addition to providing quality content, include relevant keywords in your page titles, headlines, and image descriptions, and write unique descriptions and alt texts for pages and images. You can also submit your site to Google Search Console for free to help it show up higher in search results.

Keep it legal

Website regulations can vary based on factors like your state and industry, but all businesses should have basic safeguards in place. Make sure to get consent for emails and notifications, clearly state how and why you’re gathering user data, and post a privacy policy and other disclosures that explain your practices. As another layer of protection, you should implement security tools to guard visitor information, especially if you use your site to collect payments or personal data. To help you sort through it all, you could seek the advice of a compliance advisor.

The most important part of creating a website is getting it live, so don’t wait for it to be perfect. A simple, functional site that you can update and improve over time is more valuable than a complex one stuck in draft mode. Continually tweak it as your business grows, and you can ensure that it continues to provide value—for you and your customers.

TAKE ACTION:
Take the first step toward building your website by determining your main goal for it, such as boosting sales or improving your online presence.